About Me
Love of learning and growing both personally and professionally
I am an Information Technology Systems Administrator with 8 years in the IT industry as well as an Army Veteran with 10 years of military experience.
Graduated from Eastern Michigan University in 2019 with a Bachelor of Science in Information Assurance and Cyber Defense. I also have earned the COMPTIA Security+ and Network+ certifications.
Skills and software I have experience with
SIEM Technology
Worked on projects involving Splunk and Sumo Logic
Python
I enjoy challenging myself in finding ways to improve my life with Python
Microsoft Office 365
Worked as an Office 365 Admin to manage groups and users
Work Experience
Always looking for more ways to grow
IT Systems Administrator
2019-Present
- Monitor for and identify possible security related incidents and reporting them to higher management.
- Troubleshoot, isolate, and resolve critical user service requests.
- Manage and support network domain using Active Directory and Office 365 Admin suite.
IT Systems Administrator
IT Support
2017-2019
- Support and maintained network using Google admin console.
- Administered and supported network and staff devices.
- Troubleshooting and resolving service-related issues with desktops, printers, and laptops.
IT Support
Technician
2014-2017
- Installed residential gateway to provide internet, television and phone services.
- Excellent ability to explain technical concepts to non-technical people.
- Met or exceeded company goals in customer service with respect to service delivery.
Technician
United States Army
2014-2021
- Assisted new soldiers in their integration to the unit by providing a welcoming atmosphere to develop trust and cohesiveness.
- Enforced US Army safety regulations and policies to maintain a safe and productive environment.
- Support supervisors in case management by providing counsel to soldiers who experienced traumatic situations to identify their specific needs.
United States Army Reserve